FAQs

How do I place an order for a meat box?

The place an order with Butchery Bocs, simply browse our selection of meat on our website and add each item you require to the basket. Once you are happy, continue through the checkout and chose your delivery address and delivery date. Finally, enter your card details and complete the purchase. 


What are the delivery options and charges?

Our standard delivery rate is £7.95 on all orders Tuesday to Friday. For Saturday delivery, our rate is £16.95. See our delivery section for full details. 


What types of meat products are included in the meat boxes?

Our meat boxes include a carefully selected variety of high-quality cuts to suit every preference. You'll find an assortment of beef, lamb, pork, and poultry, all sourced from grass-fed, free-range, or heritage breeds. Additionally, we proudly offer a selection of Welsh produce such as cheese, chutney, jams, oils, and more. Whether you're stocking up on everyday essentials or seeking premium items for special occasions, our meat boxes provide a convenient and diverse selection to meet your culinary needs.


Are the meat products fresh or frozen?

Our meat products are frozen immediately after being cut to lock in freshness and flavour. This method preserves the quality of the meat, ensuring that it retains its natural juices, tenderness, and taste until you're ready to cook. Freezing also helps prevent the growth of harmful bacteria, making it a safer option for long-term storage. Additionally, frozen meat allows for greater flexibility, as you can thaw and prepare it at your convenience without worrying about spoilage.

 

How is the meat sourced and prepared?


Can I customize the contents of the meat box?


What is the pricing and payment options available?


How long will it take to receive my meat box?


Do you deliver to my area?


What is your policy on returns and refunds?


Are the meat products organic or locally sourced?


Are there any special offers or discounts available?


How should I store the meat products once received?


Are the meat products suitable for specific dietary requirements (e.g., gluten-free, halal)?


Can I subscribe to regular meat box deliveries?


How can I contact customer support if I have any issues or queries?


Is my personal information kept confidential and secure?


Are there any promotions or loyalty programs for frequent customers?


Are there cooking or recipe recommendations for the meat products?


Can I purchase individual meat cuts or items outside of the meat box?

What happens if my meat does not arrive?

How will my order be packed?

What if I am not happy with my meat?

What is the shelf-life of your meat?